Caution: Even if your microwave is unplugged you can still receive a serious electrical shock from the components inside. Due to the danger of shocks and the number of parts which cannot be repaired by homeowners, we strongly recommend having a qualified repair technician make any and all repairs to your microwave.

It doesn't turn on
It sounds like it's working, but it's not heating
Power level cannot be adjusted
The carousel isn't turning
Intermittent cooking problems
Flickering display panel
There's no heat, and it's making a buzzing noise
It quit after the door was slammed
There appears to be llightning (arcing) inside my microwave

It doesn't turn on
If your microwave is not working at all, check:

1 - Fuses
When your microwave oven doesn't work it all, it is usually due the internal fuse (thermal fuse) being blown. This fuse protects both the oven and you. Only a qualified service technician can replace the fuse.

2 - Door switch
If the fuse isn't the problem, check the door hooks and the door-release button. When these are broken, the door switch doesn't activate, so the oven can't work.

It sounds like it is working, but it is not heating
If there's no heat, but the oven sounds normal, either one of the internal door switches, the high voltage circuitry, or the circuit board may be the problem. Contact a qualified appliance repair technician to repair the problem.

Power level cannot be adjusted
If you are having a problem adjusting the power level, there's either a problem on one of the circuit boards or a defective triac (a type of electronic voltage control). Have a qualified appliance repair technician diagnose and repair the problem.

The carousel isn't turning
Inspect the plastic drive coupling that the tray sits on, as well as the ring-and-roller assembly, to make sure that they're working properly. The carousel is usually driven by a small motor which is separate from the heating function of the microwave, but because the microwave cabinet needs to be opened to repair it, we suggest you contact a qualified repair technician.

Intermittent cooking problems
Over-the-range microwave ovens are often plagued by intermittent problems. Moisture from the range/stove can enter the microwave cabinet and collect on the circuitry. The problem is usually with one or two simple connections that may need tightening or soldering. In order to repair these components, the microwave cabinet needs to be opened, so we recommend that you contact a qualified repair technician.

Flickering display panel
Sometimes the display may flicker mildly but won't affect the way the microwave works. If this is the case you don't need to worry about it. If the flickering is severe and accompanies cooking problems, you will need to contact a qualified appliance repair technician.

There's no heat, and it's making a buzzing noise
If you hear a loud buzz, but the microwave is not heating, the power diode, high-voltage capacitor, or magnetron may be defective. You should contact a qualified appliance repair technician to determine the exact cause problem.

It quit after the door was slammed
The door being slammed may have blown a fuse. See It doesn't work at all.

There appears to be lightning (arcing) inside my microwave
When you see arcing inside your microwave, it's because of food or liquid left in the cavity or on the wave-guide cover:

1 - If the wave guide has any burn spots, replace it and clean the unit well.

2 - If the cavity has any burn spots, spot-sand it smooth and touch it up with microwave interior paint.

Note… If there are any burn holes in the cavity, don't use the unit-seek help from a qualified appliance repair technician.

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